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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jamie Pearson

September 17, 2026

5  out of  5
rating by Jamie Pearson
"I would like to say that Kayla was amazing for helping me getting some documentation signed and returned in thank you so much."
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Angelica medina

September 16, 2026

5  out of  5
rating by Angelica medina
"Estoy muy. Feliz por la. Atención que me. Brindo angry la recomiendo para. Que te pueda. Vender. Un seguro muy honesta en su información gracias"
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shelby simpson

September 16, 2026

5  out of  5
rating by shelby simpson
"Cheyenne was very thorough and very nice while talking over the phone! would definitely recommend speaking with her !!"
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Sherry Fielding

September 16, 2026

5  out of  5
rating by Sherry Fielding
"Had a wonderful conversation with Kayla today. She answered our questions with ease and gave us all the information we needed. But what made it really special was just how invested in our family she was. She knows our personal interests and uses that as a way to connect with us."
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Jonathan Fielding

September 16, 2026

5  out of  5
rating by Jonathan Fielding
"Kayla was an absolute rockstar and her customer service skills are legen… wait for it…dary! ⭐⭐⭐⭐⭐

Kayla was absolutely amazing! From start to finish, she went above and beyond to make sure I had a great experience. She was incredibly friendly, professional, attentive, and genuinely seemed to care about making everything perfect.

It’s rare to come across someone who can make such a positive impression just by being great at what they do, but Kayla absolutely did. Her attitude, personality, and level of service were outstanding. She’s the kind of person who makes you want to come back simply because of how well she treats people.

If I could give Kayla more than five stars, I would, Actually I am. She deserves every bit of recognition she gets. Thank you, Kayla, for being awesome and the highlight of my State Farm experience! ⭐⭐⭐⭐⭐"
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Gregory Smith

September 14, 2026

5  out of  5
rating by Gregory Smith
"Alex is truly the best"
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De’Markeveon Bennett

September 11, 2026

5  out of  5
rating by De’Markeveon Bennett
"Angie is the best! Ask for her and she will waste no time getting you the best coverage that fits you!! She was excellent!!"
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David Wasilenski

September 11, 2026

5  out of  5
rating by David Wasilenski
"Came into the Branch Office to pay my vehicle and home Insurance payment. Greeted by friendly Staff, Kayla ushered me towards her office, mentioned that I had my dog with me, in the car, and would it be possible to bring my dog into the building, as it was so hot. We were only there to make the payment. Kayla replied YES Indeed. Ashley another member of staff recognized me, as she was the lady whom I dealt with back in Mid March 2026. Needless to say my Gordon Setter greeted both ladies,We paid the monetary transaction, and said our deepest gratitude. I am a newish client, however, my American family members all use this particular Branch. Thank you all for a First Class service."
We responded:
"David, so glad you shared your experience with our office. We are all Dog lovers here. Thank You for the 5-Star review. Yall stop by anytime. We appreciate your businesss."
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Gary Dragoo

September 10, 2026

2  out of  5
rating by Gary Dragoo
"Not enough help in office to help customers with issues. Crisp is never there."
We responded:
"Gary, in reply to your review. First, I want to say we appreciate your business. Customer service is a top priority. We have a team of 9 licensed agents in my two locations to assist customers. Rest assured I am at one or both of my offices daily to assure customers are taken care of. If by chance I am out assisting a customer when you happen to come in, one of my team members would be happy to assist you. If you would rather meet with me, all you have to do is make an appointment and I would be glad to meet with you and take care of whatever needs you have. I have texted you my personal mobile number so you will be able to reach me at any time. It is our goal to provide you with great service and take care of your needs and hopefully earn that 5-Star review in the future.
"
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Aleysa Lee V

September 10, 2026

5  out of  5
rating by Aleysa Lee V
"Most efficient interaction with the staff and Kayla! No other insurance compares!"
We responded:
"Thank You so much for your review. We truly appreciate the kind words and 5-Star review! Please don't hesitate to call or stop by if we can ever assist you."
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Angela Dearth

September 8, 2026

5  out of  5
rating by Angela Dearth
"Ashley was great to work with, very patient and kind. I saved a lot of money each month with my new auto insurance policy too. Highly recommend"
We responded:
"Angela, we truly appreciate your business and look forward to serving you for years to come. Thank You for taking time out of your busy day to share your experience with our office. "
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David Bostick

September 5, 2026

5  out of  5
rating by David Bostick
"Very thankful for everyone at the office!! Ashley is always helpful!!!"
We responded:
"David, thank You so much for the 5-Star review and shout out to Ashley. We appreciate your business. "
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Amber

September 4, 2026

5  out of  5
rating by Amber
"Sam is always helpful"
We responded:
"Amber, thank You for the 5-Star review and shout out to Sam. "
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michelle fioretti

September 4, 2026

5  out of  5
rating by michelle fioretti
"Spoke with Angie today regarding my vehicle policies as well as some other benefits that she was kind enough to mention. She was very friendly, attentive, and so easy to work with. I've always got nice things to say about State farm in hopkinsville."
We responded:
"Michelle, thank You for your 5-Star review and taking time out to share your experience with our office. We appreciate You and are here for You if you need anything."
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YaBoiBronco

September 4, 2026

5  out of  5
rating by YaBoiBronco
"This team was willing to work with me on any issues I’ve had over the years. Highly recommended for anyone who needs insurance!"
We responded:
"YaBoiBronco, wow we love seeing reviews like this. Thank You so much for the 5-Star review and kind words. "
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Lindsay Ejnik

September 2, 2026

5  out of  5
rating by Lindsay Ejnik
"I received very thorough and patient service from Ashley. Thank you for answering all my questions and for your time."
We responded:
"Lindsay, thank You for the 5-Star review and kind words to Ashley. We look forward to serving you in the future. Please don't hesitate to call or stop by if we can be of assistance. "
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Robert

September 1, 2026

5  out of  5
rating by Robert
"The lady i spoke to, miss Kayla, was very personable, caring and knowledgable. Thank you. The prices were better than what I was paying and now I have the convenience of an in town office. Looks like im in better hands."
We responded:
"Robert, thank you so much for the 5-Star review and kind words about Kayla. We appreciate your business and look forward to serving you for years to come. Please don't hesitate to call or stop by if we can ever be of assistance to You. "
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Therolyn Parker

August 31, 2026

5  out of  5
rating by Therolyn Parker
"I started searching for auto insurance that would save me money. I felt like I was in over my head with my insurance rate. Kayla White reached out to me. She found a policy that saved me money, and was an even better policy than what I had. She also found a policy for my home that was also a better policy than what I currently had. Kayla explained things clearly so that it was easy to understand. She helped me download the State Farm app and set up my account. We did everything in less than an hour, and had fun getting to know one another along the way!"
We responded:
"Therolyn, thank You for the 5-Star review and sharing your experience with Kayla. Kayla truly cares about our customers and will go above and beyond to see that they are taken care of. We appreciate you trusting us with your insurance needs. Please call or stop by anytime if we can ever be of assistance. We are here to serve YOU. "
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Ben Wilford I

August 28, 2026

5  out of  5
rating by Ben Wilford I
"Angie was my receptionist! This is the second time that I've come to her for information, concerning my account. She is always very courteous, and she is always smiling! I feel comfortable talking to her, and she always gets my issue resolved! She is an asset to Steve Crisp, and the State Farm Agency!"
We responded:
"Ben, Thank You for the 5-Star review. "
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Chris Burch

August 27, 2026

5  out of  5
rating by Chris Burch
"Angy was very helpful. She took care of everything in a professional manner. She did a great job!"
We responded:
"Chris, thank you so much for the 5-Star review and shout out to Angy. We appreciate You. "
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Donta Daniel

August 27, 2026

5  out of  5
rating by Donta Daniel
"⭐⭐⭐⭐⭐

Ashley at Steve Crisp State Farm was amazing to work with! She made the entire insurance process easy and straightforward, took the time to answer my questions, and helped me get everything taken care of without any hassle. She was very friendly, professional, responsive, and genuinely seemed to care about helping me get the best option for my situation.

Customer service like this makes a huge difference. I really appreciate all of Ashley’s help and would definitely recommend her to anyone looking for someone who will actually take the time to help you with your insurance. Thank you, Ashley!"
We responded:
"Donta, we love seeing reviews like this. Thank You for the 5-Star review and shout out to Ashley. We truly appreciate your business. Stop by or call if we can ever be of assistance. We are here for You. "
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Deborah Smith

August 24, 2026

5  out of  5
rating by Deborah Smith
"Kayla was great. Fast and efficient service."
We responded:
"Deborah, thank you so much for the 5-Star review and shout out to Kayla. We appreciate You!"
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Carolyn Cruite

August 24, 2026

5  out of  5
rating by Carolyn Cruite
"Thanks Ashley for the help!"
We responded:
"Carolyn, thank You for the 5-Star review. We appreciate your business! "
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Musicladyyy1984

August 23, 2026

5  out of  5
rating by Musicladyyy1984
"Thank you Ashley for helping my family on a Saturday afternoon after normal business hours!! You were an absolute lifesaver!! We love Ashley and Steve Crisp State Farm!!!"
We responded:
"Wow, we love reviews like this! Thank You so much for taking time out to share your experience. We are here for You!"
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Pamela Howard

August 22, 2026

5  out of  5
rating by Pamela Howard
"Great place very helpful"
We responded:
"Pamela, thank You for the 5-Star review and kind words. "